Refund policy

We want you to be satisfied with your purchase from Aiko Belle.

Returns

Customers may request a return within 30 days of delivery.

To be eligible, products must be:

• Unused and in original condition
• Free from damage caused by the customer
• Returned with original packaging where applicable

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with your order number and clear photos of the item.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Processing time may vary depending on your payment provider.

Return Shipping

For defective, damaged, or incorrect products, Aiko Belle may cover reasonable return shipping costs.

For returns due to customer preference or other non-defective reasons, the customer may be responsible for return shipping costs.

Please contact [your email] before sending any return.

Make sure these 30-day/7-day terms match what you actually offer. Shopify says refund policies should clearly state the return timeframe, return address, who pays return shipping, refund timing, and contact information.